Creating snapshot failed

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  • Category : VMware

Error creating snapshot on virtual machine.

Situation is usually repeatable, but sometimes fix after vm reboot.

Error: “Creating snapshot failed.. An error occurred while saving the snapshot: Failed to quiesce the virtual machine”

In such case it is likely problem with with VSS.

There are there ways to resolve such problem:

  1. try to fix it by reparing windows installation. Some steps may be helpfull to search for solution:
    – restart system
    – reinstall vmtools
    – vssadmin list writers 
    – vssadmin list writers — check if it is stable and with no error
    – investigate windows logs
    – check if you have at least 10% of free space on your drive
    – some usefull tips can be found here: https://communities.vmware.com/t5/Converter-Standalone-Discussions/VSS-snapshot-troubles/m-p/255699?start=0 and https://kb.vmware.com/s/article/1007696
  2. disable VSS via vmtools
    To file C:\ProgramData\VMware\VMware Tools\Tools.conf add entry:
    [vmbackup]
    vss.disableAppQuiescing = true
  3. to virtual system configuration file (vmx) add the following confiugration line:
    disk.EnableUUID=FALSE

Additional information:

  1. https://kb.vmware.com/s/article/2146204
  2. https://kb.vmware.com/s/article/1031200
  3. https://kb.vmware.com/s/article/1007696
  4. https://kb.vmware.com/s/article/1018194
  5. https://kb.vmware.com/s/article/1028881
  6. https://communities.vmware.com/t5/Converter-Standalone-Discussions/VSS-snapshot-troubles/m-p/255699?start=0
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